Hotel Technology Trends: Upcoming Innovations for 2021
The hotel industry has been faced with tremendous challenges in the past few years, including Covid-19, competition with services like Airbnb, and changing demand for business travel. Technology is playing a key role in keeping hotels competitive by making bookings and check-ins more convenient and providing a secure, reliable stay for their guests. Following the coronavirus pandemic, guests are more cautious about the risks of staying in hotels . Hotel technology is innovating with physical tech like 4k security cameras, as well as digital tech like cybersecurity to protect their customer’s privacy. Guest Convenience Hotel services are becoming increasingly interconnected and convenient. Many now provide virtual tours of the potential rooms and amenities like pools. Room service and ordering from the hotel restaurant can often be done right from your own phone via an app. Check-ins and checkouts can be done automatically or nearly automatically, and some even allow you to use your...